Shipping Policy
Delivery Time: Typically 3-7 business days for domestic orders; 7-15 business days for international orders (subject to customs clearance).
Tracking Service: A tracking number will be sent via email once your order is shipped, allowing you to monitor the delivery status in real-time.
Shipping Fees: Calculated based on order weight, destination, and selected delivery method (free shipping for orders over 30000pcs).
Return Policy
Eligibility: Items can be returned within 10 days of delivery, provided they are unused, in original packaging, and with all tags attached.
Return Process: Contact our customer service via email (sales4@timakes.com) to request a return authorization, then ship the item back with the provided label.
Refund Time: Refunds will be processed within 5-7 business days after we receive and inspect the returned item, and will be credited to your original payment method.